ABOUT

Why we built it this way

Most AI platforms ask you to trust them with your documents and your customers' conversations. We built Hire Alien so you never have to.

Every AI assistant platform works the same way: your files, your customer conversations, everything goes to someone else's servers to be processed. That's the industry default — not because it's the only way to build this, but because it's the easier way to build it.

We built Hire Alien the harder way on purpose. The actual thinking — reading your documents, talking to your chosen AI, remembering the conversation — happens inside a real desktop app running on your own computer. Our own servers only ever see your account, your billing, and how many messages your AI employee answered — never what was said, and never your documents.

That single decision shapes almost everything else about how this product works: why there's a real desktop app instead of just a web dashboard, why you plug in your own AI provider key instead of us reselling one to you, and why the pricing is a flat monthly fee per AI employee instead of charging per message — we're not in a position to meter something we never see.

What we actually believe

A small business's customer conversations and internal documents are theirs, not ours to hold. A platform should be honest about what it can and can't do — including telling you plainly when a desktop app and a document folder aren't the easiest possible setup, because it's still the right one. And support should mean an actual person, not a ticket that disappears into a queue.

Get in touch

Questions, feedback, or just want to know more before you sign up — reach us at or through the support page.